We offer the following medical and non-medical personal alert systems and peripherals:

Monitoring Service
24/7 Response Center

Subscribers call for help by pressing the button on their personal activator or console. The call is sent to the 24-hour Response Center where call details (subscriber’s name, address and relevant information) are displayed on screen. The Response Center operator communicates with the subscriber through the unit's loudspeaker and microphone to determine an appropriate course of action.

Key Features

  • Highly trained, live operator support with world-class customer service creates a positive experience
  • Quality-assured to give the best service to subscribers
  • HIPAA compliance keeps subscriber personal information safe
  • Two fully operational US-based Response Centers for uninterrupted 24/7 service
  • Multi-lingual service - up to 150 languages available

24/7 Response Center with highly trained, live operators and world-class customer service

Powered by Tunstall, the world leader in remote care and safety monitoring, with over 50 years experience

Personal Medical Alert System

The Caresse is a personal emergency response system. The Caresse includes a console unit and one Personal Activator.

Key Features

  • Easy switching between hands-free and handset mode allows non-emergency calls to be made in private by picking up the handset of an attached telephone
  • Recordable voice tags allow messages to be recorded and used to replace fixed phrases for personal recipients
  • Alarms can be configured to be sent to the Response Center or a normal telephone number
  • Audio messages available in 3 languages to announce call progress and status messages
  • Illuminated help button to be easily located at night
  • 30-hour back-up battery for reassurance in the event of a power outage
  • Two-way voice communication allows Response Center Operators to communicate directly through the base unit
  • 24/7 professional monitoring service
  • Auto-answer allows unit to answer calls from known sources, enabling tasks such as remote programming to be carried out with no user interaction
  • Up to 6 reminder messages can be recorded locally or remotely into the unit e.g. medication management
  • Compatible with iVi intelligent pendant with fall detection*
  • FDA & ETL listed - Quality is key

Personal Activator

  • Multiple wearing options include necklace and bracelet (belt clip may be ordered separately)
  • Water resistant (IP67) personal activator is designed to be worn in shower or bath
  • 390ft (120m) radio range in free space, suitable for typical dwellings/homes
  • Low battery alert signal automatically notifies the Response Center when the battery requires changing (battery life is approximately 5 years)
  • Indicator light provides a visual cue indicating the activator is transmitting

*Fall detection feature does not detect 100% of falls. If able users should always press their help button when they need help.

Caresse, a personal emergency response system, home based console Amie personal activator on lanyard, also available with wrist strap and belt clip