We offer the following medical and non-medical personal alert systems and peripherals:

Monitoring Service
24/7 Response Center

Subscribers call for help by pressing the button on their personal activator or console. The call is sent to the 24-hour Response Center where call details (subscriber’s name, address and relevant information) are displayed on screen. The Response Center operator communicates with the subscriber through the unit's loudspeaker and microphone to determine an appropriate course of action.

Key Features

  • Highly trained, live operator support with world-class customer service creates a positive experience
  • Quality-assured to give the best service to subscribers
  • HIPAA compliance keeps subscriber personal information safe
  • Two fully operational US-based Response Centers for uninterrupted 24/7 service
  • Multi-lingual service - up to 150 languages available

24/7 Response Center with highly trained, live operators and world-class customer service

Powered by Tunstall, the world leader in remote care and safety monitoring, with over 50 years experience

Vi
Personal Emergency Response System

The Vi is our most technologically advanced personal emergency response system. The Vi system includes a console unit and one personal activator.

Key Features

  • Compatible with land line, cable, and VoIP services
  • Attractive, sleek design is non-clinical and unobtrusive
  • Audio messages available in 3 languages to announce call progress and status messages
  • Illuminated help button to be easily located at night
  • 30-hour back-up battery for reassurance in the event of a power outage
  • Convenient cancel button in case help button is accidentally pressed
  • Two-way voice communication allows Response Center Operators to communicate directly through the base unit
  • 24/7 professional monitoring service
  • Integrated programming keypad and remote programming allows settings to be changed either on site or remotely
  • Supports multiple personal activators per console unit, allowing multiple subscribers to use a single console unit
  • Compatible with iVi intelligent pendant with fall detection*
  • Kit includes one(1) Amie personal activator
  • FDA & ETL listed - Quality is key

Personal Activator

  • Multiple wearing options include necklace and bracelet (belt clip may be ordered separately)
  • Water resistant (IP67) personal activator is designed to be worn in shower or bath
  • 390ft (120m) radio range in free space, suitable for typical dwellings/homes
  • Low battery alert signal automatically notifies the Response Center when the battery requires changing (battery life is approximately 5 years)
  • Indicator light provides a visual cue indicating the activator is transmitting

*Fall detection feature does not detect 100% of falls. If able users should always press their help button when they need help.

Vi, a personal Emergency Response System, home based console Amie personal activator on lanyard, also available with wrist strap and belt clip
CEL
Cellular Personal Emergency Response System

The CEL is a cellular personal emergency response system. The number of people eliminating their landline home telephone services is ever increasing. The CEL enables the same features and benefits offered by traditional PERS by using a cellular network.*

Key Features

  • Operates on cellular network, eliminating the need for a land-line
  • SIM and cell service managed by Tunstall so that subscribers don't need to be concerned with cellular contracts
  • Works right out of the box and is simple and easy to set up
  • Audio messages available in 3 languages to announce call progress and status messages
  • 30-hour back-up battery for reassurance in the event of a power outage
  • Two-way voice communication provides allows Response Center Operators to communicate directly through the base unit
  • 24/7 professional monitoring service
  • Integrated programming keypad and remote programming capability allows settings to be changed on-site or remotely
  • Supports multiple personal activators per console unit, allowing multiple subscribers to use a single console unit
  • Compatible with iVi intelligent pendant with fall detection**
  • Kit includes one(1) Amie personal activator
  • FDA & ETL listed - Quality is key

Personal Activator

  • Multiple wearing options include necklace and bracelet (belt clip may be ordered separately)
  • Water resistant (IP67) personal activator is designed to be worn in shower or bath
  • 390ft (120m) radio range in free space, suitable for typical dwellings/homes
  • Low battery alert signal automatically notifies the Response Center when the battery requires changing (battery life is approximately 5 years)
  • Indicator light provides a visual cue indicating the activator is transmitting

*The CEL requires a satisfactory GSM cellular network connection to operate as intended. Coverage may not be available in all areas and may change after system activation due to environmental conditions. **Fall detection feature does not detect 100% of falls. If able users should always press their help button when they need help.

CEL, a cellular personal emergency response system, home based console Amie personal activator on lanyard, also available with wrist strap and belt clip
Mobile-Mate
Mobile Safety Device

Mobile-Mate is a mobile safety device that allows subscribers to remain active and independent, at home or on the go. Mobile-Mate operates on the AT&T™ cellular network and features GPS & LBS technology*, 3-way conferencing, and optional automatic fall detection**. Whether at home, in the garden or on a walk, subscribers can feel secure knowing that help is readily available.

Key Features

  • Simple one-button access immediately connects subscribers to our trained Response Center Operators
  • User-friendly docking station's elegant design lets subscribers know the device is properly docked and can be located next to the bed for charging and easy access to help at night
  • AT&T™ 3G cellular network; a trusted, leading cellular network provider for enhanced reliability
  • Automatic fall detection alerts Response Center Operators if its sensors detect a fall (Optional: May be disabled)
  • Two-way voice communication allows Response Center Operators to communicate with subscribers via the device
  • 3-way conferencing can be used to connect subscribers to a loved one in a time of need
  • GPS & LBS location technology assists Response Center Operators in guiding responders to the subscriber's location
  • Audio messages announce call progress/status messages to subscribers
  • Water resistant (IP67); designed to be worn in shower, bath, or outside
  • Visual indicators allow easy identification of charging status and network coverage
  • Compact lightweight design can be discreetly worn or carried in a pocket or purse
  • 36 hour standby battery life***
  • 24/7 professional monitoring service
  • Multiple wearing options include necklace and belt

*Location accuracy may vary depending on environmental conditions.
**Fall detection feature does not detect 100% of falls. If able users should always press their help button when they need help.
***36 hour battery life based on standby operation and may vary with activity level.
Mobile-Mate is not intended to diagnose, treat, cure, mitigate, or prevent any disease or other health condition.
AT&T™ is a registered trademark of AT&T™.

Mobile-Mate charging station Mobile-Mate, a mobile safety device with fall detection and GPS & LBS technology
iVi
Intelligent Pendant with Fall Detection

The iVi Intelligent Pendant with fall detection works with the Caresse, Vi or CEL personal emergency response systems, replacing the standard personal activator. The iVi features a standard help button and automatic fall detection technology*.

Key Features

  • Adjustable fall sensitivity is customizable to suit individuals
  • Convenient cancel button enables the wearer to cancel fall activations if assistance is not required, eliminating unnecessary calls
  • Supervised replaceable battery offers low battery alerts (battery life is approximately 1 year) and easy maintenance
  • Visual and audio alerts notify and provide reassurance to the user that the iVi has detected a fall
  • Small, lightweight design is discrete and easy to carry
  • Ergonomic alert button enables clients with visual impairments or limited dexterity to trigger a call
  • Compatible with Caresse, Vi, and CEL
  • 390ft (120m) radio range in free space, suitable for typical dwellings/homes
  • Plug and play registration enables iVi to be easily programmed to a console unit
  • Water resistant (IP67); designed to be worn in shower, bath, or outside
  • Multiple wearing options include necklace, brooch, and belt
  • Supervised auto presence notifies the Response Center if the iVi is not seen/within range of the console for a specified period of time
  • Indicator light provides a visual cue indicating the activator is transmitting

*Fall detection feature does not detect 100% of falls. If able users should always press their help button when they need help.

iVi, an intelligent pendant with fall detection and not-worn alert
Medsmart
Medication Reminder System

Medsmart is a personalized adherence device that organizes, reminds, and dispenses medications so they are taken properly and on-time.

Key Features

  • Easy fill med-trays with 29 compartments and lid for easy fill by pharmacist, caregiver, or health care provider
  • Entire unit is portable and can be taken with you on day trips
  • Back-up battery for continued operation in the event of a power outage
  • Early dose button allows doses to be accessed early to be taken while not at home
  • Large digital display and programming buttons let subscribers easily view time, date, next alarm, and doses left information
  • Tamper proof lock prevents system tampering and medication misuse
  • Audio and visual reminders prompt the subscriber to take their pills
  • Loading disk guides fit easily over the tray to simplify refill
  • On-the-go pill box easily carries early doses

Optional event reporting and notification

  • Allows authorized users to track adherence, address dosing errors, and predict refill requirements
  • Remote programming automates set-up and allows easy programming changes
  • Help/Refill request button sends a help notification to designated recipient
  • 3 formats for sending alerts and notifications, including email, text message, and voice message ensures that recipient receives the message
  • Home docking base provides power to the unit and sends data to reporting system

Medsmart, a medication reminder and dispensing system